SA_agent - Support
Purchase, subscription, credit, and extension-token help for SA_agent.
Contact
For all SA_agent purchases made through Creem, contact:
creem@jpfchang.orgInclude your SA_agent account number, Creem checkout or subscription ID if available, your browser, and a short description of the issue. Do not send your full extension token.
Common questions
How much does SA_agent cost?
SA_agent AI credits are available for US$10/month or US$100/year through Creem. Journal ranking badges remain free inside the extension.
How do I use my credits?
After checkout, use the Creem redirect page to generate an extension token, then paste the token into the SA_agent extension options page.
Do unused credits expire when I cancel?
No. Remaining credits can still be used after cancellation, but no new monthly credits are added once the subscription is no longer active.
How do I check my balance?
Open the SA_agent dashboard and paste your extension token.
How do I manage or cancel my subscription?
Open the SA_agent dashboard, check your account with your extension token, then use the Creem Customer Portal button to manage billing or cancel directly.
How do billing and refunds work?
Creem processes payment, tax, subscription, cancellation, and refund workflows as merchant of record. For help, email creem@jpfchang.org.
